FAQ

We offer a carefully curated selection of gifts for music lovers, including customizable t-shirts, hoodies, and mugs. Each item is designed with a music player theme, allowing you to add personal song and artist details, making every gift a unique keepsake.

For our custom products, customization is simple! On each product page, use our configurator tool to enter your custom options e.g. chosen song title and artist name. You’ll see a live preview of the design, so you know exactly how your personalized gift will look before purchasing.

Quality is our top priority. All of our apparel is made with soft, durable fabrics, and our mugs are crafted to withstand daily use. We want each item to not only look great but also stand the test of time, so your gift feels as special years from now as it does today.

Once you place an order, we typically process it within 2-3 business days. Shipping times vary based on location, but you can expect delivery within 5-10 business days for standard shipping. For more details, please refer to our Shipping & Returns page.

Yes, we offer international shipping to most countries. Shipping costs and delivery times will vary depending on your location, and any applicable customs fees are the responsibility of the buyer.

Absolutely! Once your order ships, we’ll email you a tracking link so you can follow its journey from our workshop to your door.

Shipping is 100% free for all countries. Please note that shipments to some countries are subject to additional import duties and taxes determined by your country’s customs. For the exact duty and tax fees for your products, check with your local customs service or use the following website: simplyduty.com.

Please note that shipments to some countries are subject to additional import duties and taxes determined by your country’s customs. For the exact duty and tax fees for your products, check with your local customs service or use the following website: simplyduty.com.